Frequently Asked Questions
Where can I park?
Contrary to rumor, there's plenty of cheap or free parking downtown. See the city's parking page or the CBID parking guide. Most tours start from the middle of the map near the corner of Gay & Clinch. Generally, the municpal garages are your best bet. After 6pm all municipal garage and street parking is free as are most commercial loading zones. Read the signs and watch out for bus stops and the new two-hour limit on Gay St.
Note that the normally convenient State Street Garage a block behind The French Market is temporarily at half capacity while additional floors are added. It's still open for business, but it can fill up.
What if it rains?
We try not to let a little rain get us down, but if it's enough that walking around won't be any fun we'll cancel the tour. Check the forecast and give us a call at 865-309-4522 for a status report. For meteorological reasons beyond our ken, storms that seem to be bearing down on our fair city frequently part and leave downtown dry, but occasionally we get a gully washer like anyplace else.
How long are the tours?
Scheduled tours are 90 minutes give or take depending on walking speed and questions. Custom tours can be longer or shorter as arranged
How far will we walk?
Most tours are less than a mile, which isn't as much as it sounds like spread over 90 minutes with more time spent stopping to look and hear stories than actual walking. This is a stroll, not a force march and reasonably healthy people of all ages will do fine.
What if I'm on wheels or just can't walk that far?
Let us know. We can alter the tours to for mobility restrictions or you can book a Design Your Own tour and we can work around your needs so there's more pointing and less walking. Give us a call at 865-309-4522 and we'll be happy to put something together for you.
Where does the tour start?
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Shadow Side Ghost Tours start one block north at Downtown Grind coffee shop, 418 S Gay St between Downtown Grill & Brewery and Mast General Store.